Webmail FAQs

How do I access my webmail?

You can access your webmail by using your internet browser and going to:

http://www.YOURDOMAIN.co.nz:2082

If you go to the above address this will prompt you for your username and password, and then open your Control Panel (Website Manager). Click on the Webmail icon on the main screen, this will bring up another screen with “Squirrel” and “Horde”. Squirrel and Horde are 2 different programs for reading your webmail – it is your choice which you use! We recommend Horde. Click on the program you wish to use, enter your username and password when prompted and you will be able to access your webmail.

How do I access my mail using Microsoft Outlook Express or Microsoft Outlook?

This is very easy

1. Open your Outlook Express program. Go to the “Tools” “Accounts” menu.
2. Click the “Add” button and select the “Mail” option
3. This will prompt you to enter your name – enter the name you want to appear on your emails when other people receive emails from you – click Next.
4. Enter your email address in the box provided – this is the email address you got allocated when you opened your account, or, if you have set up an additional email account from your Control Panel. E.g. my.name@mydomain.co.nz. Click next.
5. The next box will prompt you to enter a “POP” and “SMTP” server. You need to enter you domain name in both these boxes – do not include http://www simply enter your domain such as: yourdomain.co.nz. Click next.
6. This screen prompts you for your username and password, this is the user name and password you were given when you set up your account. Or, this is the username and password that YOU configured when you set up a new email account at the Control Panel. Click next.
7. This concludes the setup process. Click Finish.
8. This will return you to the main screen. To send and receive your emails you just need to goto the “Tools” menu and select “Send & Receive”.

How do I set up additional Email accounts?

Go to your Control Panel - You can access your Control Panel by using your internet browser and going to:

http://www.YOURDOMAIN.co.nz:2082

Enter your username and password, this will take you into your main Control Panel screen. Click on the Email icon at the top left of the screen. In the next screen you can add as many email accounts as your Hosting Package allows.